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Klaviyo

Klaviyo

Email and SMS marketing built around your store's actual revenue data.

Hard to beat for Shopify-driven revenue tracking, but a 2025 billing change has made costs climb faster than many users expected. A custom-priced Enterprise plan is also available for larger organizations.

4.2/ 5

BettrList score

Pricing
From $0/mo
Free plan
No

Starting price

$20/mo (500 contacts)

Free plan

Yes, up to 250 contacts

Free trial

None, free plan instead

Best for

Ecommerce & Shopify brands

How we rated it

BettrList score

4.2/ 5

Based on practical use and value.

What we measured

Features4.6
Ease of use4.3
Value for money3.7
Support4.1
Compliance4.4

The verdict

Hard to beat for Shopify-driven revenue tracking, but a 2025 billing change has made costs climb faster than many users expected. A custom-priced Enterprise plan is also available for larger organizations.

Pricing breakdown

Verify current pricing

Free

Free

A genuinely usable free plan for stores just getting started.

  • Up to 250 active profiles
  • 500 email sends and 150 SMS/MMS credits per month
  • Email support for your first 60 days
  • Full access to segmentation, automation, and forms
Recommended

Email

$20/mo

For stores that mainly market over email, priced by how many active profiles you have.

  • Starts at 251-500 active profiles, scales up from there
  • 5,000 email sends per month at the entry tier
  • 150 SMS/MMS credits included
  • Email and chat support

Email + SMS

$35/mo

Adds real SMS and MMS marketing capacity on top of everything in the Email plan.

  • Starts at 251-500 active profiles, scales up from there
  • 1,250 SMS/MMS credits at the entry tier
  • Mobile push notifications included
  • Email and chat support
Swipe for more plans

All features

Deep Shopify integration shows exactly how much revenue each email or text message actually generates
A built-in CRM keeps customer profiles, purchase history, and marketing activity in one place
Segmentation lets you target customers by what they've bought or browsed, not just basic tags
Prebuilt automation flows handle abandoned cart, welcome series, and win-back campaigns out of the box
SMS and MMS marketing run from the same dashboard as email, with no separate tool needed
Predictive analytics estimate things like customer lifetime value and how likely someone is to stop buying
AI tools (Composer) can draft entire email and SMS campaigns or automation flows from a simple prompt
Klaviyo Reviews, a paid add-on, collects and displays customer reviews automatically after purchase
A Customer Hub lets shoppers manage their own preferences, order history, and loyalty points
Reporting shows real revenue attribution per campaign and flow, not just opens and clicks

More like this

Independent

No paid placements, ever.

Hands-on tested

Real use, not vendor demos.

Reviewed

Not yet verified

Verdict refreshed

We revisit as tools evolve.

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