Close
A sales CRM built around calling, email, and SMS, made for teams that sell by phone and inbox.
Our verdict
A fast, no-fluff CRM that's a joy to use for phone-heavy sales teams, as long as you don't need deep reporting.
How we rated it
Overall 4.4 / 5
Pricing
Solo
$9/mo
A stripped-down plan for a single person running their own pipeline, capped at 10,000 leads.
- Limited to 1 user and 10,000 leads
- Use Chloe and other AI features
- 500 AI credits per month included
- Workflows not included
Essentials
$35/mo
The starting point for small teams, with unlimited contacts and built-in communication tools.
- Unlimited contacts and leads
- Team collaboration features
- Built-in forms, email, calling, and SMS
- Centralized inbox and task list
Growth
Popular$99/mo
Adds automation and the power dialer for teams ready to scale outreach without adding headcount.
- Automated workflows, including Chloe in Workflows
- Built-in power dialer for back-to-back calling
- Custom activities for tracking unique sales steps
- Bulk email sending
Scale
$139/mo
For larger sales orgs that need tighter control, a predictive dialer, and live coaching tools.
- Role-based access and lead visibility rules
- Predictive dialer for higher call volume
- Unlimited call recording retention
- Live call coaching for managers
Features
- A built-in power dialer lets reps call through a list back-to-back, with every call logged automatically
- Calls, emails, and texts all land in one shared inbox, so reps never have to piece together a lead's history from separate apps
- Chloe, Close's AI agent, is included on every plan and can help draft follow-ups and summarize deal activity
- Automated workflows (on Growth plans and up) send follow-up sequences and tasks without reps lifting a finger
- Native forms capture leads straight into Close, skipping the usual form-to-CRM handoff
- Bulk email tools let reps send personalized outreach to large lists without a separate email platform
- Custom activities let teams track sales steps unique to their process, not just generic CRM fields
- Reporting covers pipeline, activity, and forecasting, so managers can see what's working without extra tools
- Live call coaching (on Scale plans) lets managers listen in and coach reps in real time
- Over 100 integrations, including ChatGPT, Claude, and WhatsApp, connect Close to tools teams already use
Alternatives
Freshsales
An AI-powered sales CRM with built-in phone and email, priced for small teams that don't need Salesforce-level complexity.
Pipedrive
A visual, drag-and-drop sales pipeline that's built to help sales reps close deals, not fight software.
HubSpot
All-in-one marketing software that ties your emails, ads, and CRM together.