Freshsales

Recommended

An AI-powered sales CRM with built-in phone and email, priced for small teams that don't need Salesforce-level complexity.

“A well-built, affordable CRM that's easy to onboard a team onto, as long as you don't need heavy-duty reporting out of the box.”

Try Freshsales→

4.3/ 5

BettrList score

Pricing: From $0/mo
Free plan: Yes

Freshsales

Recommended

An AI-powered sales CRM with built-in phone and email, priced for small teams that don't need Salesforce-level complexity.

4.3/ 5

BettrList score

Pricing: From $0/mo
Free plan: Yes

Try Freshsales→

Starting price

$9/user/mo (billed yearly)

Free trial

21 days, no card needed

Free plan

Yes, up to 3 users

Trusted by

74,000+ businesses

How we rated it

BettrList score

4.3/ 5

Based on practical use and value.

What we measured

Features4.3

Ease of use4.4

Value for money4.3

Support4.0

Compliance4.5

BettrList score

4.3/ 5

Based on practical use and value.

What we measured

Features4.3

Ease of use4.4

Value for money4.3

Support4.0

Compliance4.5

The verdict

“A well-built, affordable CRM that's easy to onboard a team onto, as long as you don't need heavy-duty reporting out of the box.”

Pricing breakdown

Verify current pricing

Free

A genuinely free plan for up to 3 users. Good for testing the basics before you commit to a paid tier.

Up to 3 users at no cost
Basic contact and deal management
No workflow automation or sales sequences
No reporting or sales funnel view

Growth

$9/mo

Built for startups and small teams that want the core CRM experience without extra complexity.

Kanban pipeline view, contact lifecycle stages
Built-in chat, email, and phone
Email templates and custom fields
Basic workflow automation

Recommended

Pro

$39/mo

Aimed at growing and mid-sized teams that need scoring, forecasting, and multi-rep territory management.

Everything in Growth, plus contact scoring and deal insights
Custom sales activities and additional custom fields
Territory management for splitting up accounts
Sales sequences for automated, personalized follow-ups

Enterprise

$59/mo

For mid-to-large sales teams that need forecasting, permissions, and a sandbox to test changes safely.

Everything in Pro, plus forecasting insights
Field-level permissions for tighter data control
Custom modules built around your own data model
Sandbox environment and audit logs

Swipe for more plans

All features

A single contact timeline shows every call, email, and deal update, so reps always know the full history before reaching out

Freddy AI scores leads based on how likely they are to buy, so reps know who to call first instead of guessing

Built-in phone and email mean reps can call or message a lead without switching to a separate app

Sales sequences automate follow-up emails and tasks, so fewer warm leads go cold from neglect

A kanban-style pipeline view lets you drag deals between stages and see where things are stuck at a glance

Freddy AI can also draft emails, summarize deals, and generate reports from a plain-language prompt

Contact scoring and deal insights flag which opportunities are worth your team's time

Custom sales activities and fields let you shape the CRM around how your team actually sells

Territory management splits up accounts and leads by region, industry, or whatever makes sense for your team

A Chrome extension for Gmail shows lead and deal details right inside your inbox

More like this

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HubSpot

All-in-one marketing software that ties your emails, ads, and CRM together.

Independent

No paid placements, ever.

Hands-on tested

Real use, not vendor demos.

Reviewed

Not yet verified

Verdict refreshed

We revisit as tools evolve.